Join the HelpFred Team

We're building the future of customer support with AI that actually works. Help us make support effortless for businesses everywhere.

No Open Positions Right Now

We're currently a small, focused team working hard to make HelpFred the best AI support solution. We're not actively hiring at the moment, but that could change soon!

What We Believe In

Our values guide everything we do, from product decisions to how we work together.

Move Fast

We ship quickly and iterate based on real customer feedback.

Customer Obsessed

Every decision starts with what's best for our customers.

Own Your Work

Take ownership, make decisions, and see the direct impact of your work.

Stay Curious

Always learning, always improving, always asking "what if?"

Why You'd Love Working Here

Real Impact

Your work directly affects thousands of businesses and their customers every day.

Cutting-Edge AI

Work with the latest AI technologies and shape the future of customer support.

Remote-First

Work from anywhere with flexible hours and a focus on results, not hours.

Early Stage Opportunity

Join us early and help shape the company culture, products, and direction.

Remote-First Company

We believe the best talent is everywhere, not just in one city. Work from anywhere, collaborate globally, make an impact worldwide.

🌍 Global team • ⏰ Flexible hours • 🏠 Work from home

Roles We Might Hire For Soon

While we don't have openings now, here are the types of roles we might need as we grow:

AI/ML Engineer

Improve our AI models and response quality

Full-Stack Developer

Build and enhance our web platform

Customer Success

Help customers get the most out of HelpFred