HelpFred vs Help Scout
Compare HelpFred's autonomous AI support with Help Scout's traditional helpdesk platform
HelpFred
Autonomous AI that learns your business and handles support automatically. Perfect for solo founders and small teams.
- AI writes and sends replies automatically
- Learns from your feedback and edits
- Custom knowledge base integration
Help Scout
Traditional helpdesk with shared inbox, knowledge base, and reporting. Requires manual response to every ticket.
- Shared team inbox
- Knowledge base builder
- Customer satisfaction surveys
Feature Comparison
See how HelpFred stacks up against Help Scout across key features
| Feature | HelpFred | Help Scout |
|---|---|---|
| AI Auto-Reply | ||
| Learning AI | ||
| Shared Inbox | ||
| Knowledge Base | ||
| 24/7 Support | ||
| Setup Time | 5 minutes | 2-3 hours |
| Team Required | Solo founder friendly | Needs support team |
| Starting Price | Free (Beta) | $20/user/month |
Key Differences
Automation Level
HelpFred writes, learns, and sends replies automatically. Help Scout requires manual responses to every ticket.
Time Investment
HelpFred works 24/7 without supervision. Help Scout requires constant team attention and management.
Cost Structure
HelpFred scales with your business. Help Scout costs multiply with each team member you add.
Ready to automate your support?
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