All Systems Operational
HelpFred System Status
Real-time status and performance metrics for all HelpFred services
Last updated: Friday, September 26, 2025 at 11:18 AM UTC
All Systems Operational
HelpFred is running smoothly with no active incidents or maintenance windows.
Key Performance Metrics
Average Response Generation
1.2s
Email Processing Success Rate
99.97%
AI Accuracy Rate
94.8%
System Uptime
99.98%
System Status
AI Processing Engine
Core AI that generates and learns from responses
Uptime
99.99%
Response
150ms
operational
Email Integration
Gmail and email provider connections
Uptime
99.98%
Response
200ms
operational
Knowledge Base
Document processing and learning system
Uptime
99.97%
Response
100ms
operational
API Gateway
External API connections and routing
Uptime
99.99%
Response
80ms
operational
Authentication
Google OAuth and user authentication
Uptime
99.99%
Response
120ms
operational
Web Application
Dashboard and user interface
Uptime
99.98%
Response
300ms
operational
90-Day Uptime History
Past 90 days99.98% uptime
90 days agoToday
Recent Incidents
Scheduled Maintenance - AI Model Update
Updated AI models for improved response quality. No customer impact.
Dec 8, 2024Duration: 15 minutesresolved
Gmail API Rate Limit Optimization
Optimized Gmail API calls for better performance during peak hours.
Dec 5, 2024Duration: 5 minutesresolved